Changelog

• Ability to perform bulk actions on conversations
• Ability to customize and send WhatsApp templates messages
• Ability to create Dashboard Apps
• Ability to send Instagram replies even after a 24-hour limit ( HUMAN TAG support )
• Business hour support for downloadable reports
• Ability to download CSAT Reports
• APIs for Kbase Articles
• Numerous bug fixes and enhancements

Thanks to @devinellis , @jordan-brough for the contributions